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Wacoal (Formerly Eveden Group) Case Study


The Supply Chain Consulting Group Implement Standard Global S&OP Platform

Wacoal (formerly known as Eveden Group) is a leading manufacturer of intimate apparel, offering various brands including Huit, Fantasie and Freya. Wacoal designs and manufactures high quality, fashion conscious lingerie for more than 5000 retailers, including national and independent stores as well as online in more than 30 countries.

Wacoal engaged The Supply Chain Consulting Group (SCCG) to map and review their existing Sales & Operations Planning (S&OP) processes, to help them move towards a standard global S&OP platform

Wacoal wanted to transition a global S&OP platform, linking all of their sales territories and production facilities, but to avoid duplication of effort they firstly required a detailed audit of their existing processes.

The SCCG team worked on-site with the key stakeholders of S&OP and produced detailed process maps and RACI matrices for all the existing forecasting and planning processes, before undertaking a full gap analysis. The gap analysis identified 8 key issues from which the consulting team developed solutions focusing on process accountability, development of standard forecast models and improved inventory targets.

"The process maps that the consulting team produced were exactly what we were looking for – simple, clear and comprehensive, and the gap analysis provided us with an excellent road map of how those processes should be developed. We are now continuing to work with The Supply Chain Consulting Group to devise the best course of action to implement those initiatives, and start realising the full benefits." Wacoal - Supply Chain Director